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How budaya888 Handles Your Personal Information

Your account with us carries personal data — your contact details, wallet identifiers for DANA, OVO, and GoPay, and your session activity.

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PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your information is used, want to request a copy of your data, or need to report a concern, our account support team handles privacy matters directly. You can reach us through live chat from your account dashboard, by email at the address shown in your account settings, or through the in-app help section on mobile. We aim to acknowledge privacy requests promptly and work through them in line with applicable timelines under local law.

Live Chat Access live chat directly from your account dashboard. Our support team handles data and privacy queries through the same channel as account help.

Email Support Send your privacy request to the email address listed inside your account settings page. Include your registered contact detail so we can verify the request.

In-App Help Open the help section from the budaya888 mobile app menu. Submit a privacy query there and our team will follow up through your account notification channel.

What This Privacy Policy Covers

budaya888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with us, we collect the information needed to run your account: your name, contact details, and the payment identifiers linked to your DANA, OVO, or GoPay wallet. We also record session data — device type, login timestamps, and the pages you navigate —

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to keep your account secure and to spot unusual activity before it affects you. We do not sell your personal data to third parties. Where we share information with payment processors or identity verification providers, we do so only to the extent necessary to process your
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transaction or confirm your account. Data we hold is kept only for as long as your account remains active or as required under applicable law. Once that period ends, we delete or anonymise the records. If you fund your account through GoPay or OVO and later
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close the account, the transaction records are retained for the statutory period and then purged. Availability of our services and the rights described here depend on local law and apply only where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply standard encryption to data in transit and at rest, which means your wallet references — whether DANA, OVO, or GoPay — are never stored as plain text on our servers. Access to your account data inside our systems is restricted to staff with a direct operational need, and those access logs are reviewed regularly. You can update your contact details and linked payment methods from the account settings page at any time. If you believe your account data is inaccurate, you can raise a correction request through live chat or email and we will review it within the timeframe required under applicable local law.

Encryption in Transit

All data moving between your device and our servers — including payment wallet references and login credentials — travels over encrypted connections so it cannot be read in transit.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your display settings. You can manage cookie preferences through your browser settings at any time.

Retention and Deletion

We hold your account data only while your account is active or while required by law. Once the retention period ends, records are deleted or anonymised so they can no longer identify you.

Correction and Access Requests

You can request a copy of the data we hold about you or ask us to correct inaccurate information. Submit the request via live chat or email with your registered account details.

Privacy Questions We Hear Most

These are the questions our account holders ask most often about data handling, access, and their rights under this policy. If your question is not answered here, reach our support team through live chat.

We collect your name, contact details, and the payment wallet identifiers you use — DANA, OVO, or GoPay. We also log device type and session activity to secure your account.

We share data only with payment processors and identity verification providers, and only to the extent needed to process a transaction or confirm your account. We do not sell your data.

We keep your data while your account is active and for as long as required under applicable local law. After that period, records are deleted or anonymised so they no longer identify you.

Yes. Submit a data access request via live chat or by email using the address in your account settings. Include your registered contact detail so we can verify the request before responding.

Log in and go to account settings to update contact details or linked payment methods. For corrections to records you cannot edit directly, contact our support team through live chat or email.

Transaction records linked to DANA, OVO, or GoPay payments are held for the statutory retention period required by applicable law, then deleted or anonymised. Other account data is removed promptly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAndar Bahar Live Accountbudaya888 Login

How budaya888 Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Encryption in Transit

Cookie Use

Retention and Deletion

Correction and Access Requests

Privacy Questions We Hear Most

01 What personal data does budaya888 collect when I register?

02 Does budaya888 share my data with other companies?

03 How long do you keep my account information?

04 Can I see the data you hold about me?

05 How do I update or correct my personal information?

06 What happens to my data if I close my account?

Privacy Policy

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